Privacy Policy

1. Introduction

Deck Building Cincinnati (“we,” “our,” or “us”) is committed to protecting the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at deckbuildingcincinnati.com (the “Site”) or use our services.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or request a free estimate
• Call us or send us an email
• Subscribe to our newsletter or promotional materials
• Enter into a service agreement with us

This information may include:

• Full name
• Email address
• Phone number
• Street address, city, state, and zip code
• Project details and preferences

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or source
• Geographic location (city-level)

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide free estimates
• Schedule consultations and manage projects
• Send you project updates and communications
• Improve our website, services, and customer experience
• Send marketing materials (with your consent)
• Comply with legal obligations
• Analyze website traffic and usage patterns

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving you (e.g., payment processors, email marketing platforms).
• Legal Requirements: We may disclose information when required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the business assets.

5. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics).
• Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access your personal data
• Right to correct inaccurate data
• Right to request deletion of your data
• Right to opt out of marketing communications
• Right to data portability

To exercise any of these rights, please contact us at info@deckbuildingcincinnati.com.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us immediately.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: